In ZENIT Hotels the commitment to our customers is a major part of our work. That is why you are guaranteed MINIMUM PRICE ONLINE.
If the price we offer in our official site: www.zenithoteles.com is higher than that of any of any other ONLINE sales channel, we automatically match that fee.
"AND WE GIVE A 50% DISCOUNT OF THE DIFFERENCE"
How to do it
If when making your booking you find on another ONLINE sales channel a more economical rate than the one we offer on our site and which complies with the same requirements (room sales terms, room type, check-in and check-out dates) we match that fee and “WE GIVE YOU A 50% DISCOUNT OF THE DIFFERENCE”.
Example:
Zenit Hotels Official Site: 100 €
Alternative Unofficial Site: 95 €
Price to apply according to the Zenit Hotels "Minimum price guarantee":
100 € - 95 € = 5 € x 50% = 2,5 € Minimum price guarantee
95 € - 2.5 € = 92.5 € Minimum price guarantee
To calculate the total price of the booking, the maximum discount to be applied will be 20% on our www.zenithoteles.com web rates.
We will need to confirm that the disparity fulfills the same conditions. In order to check the difference please send a screenshot (press Print Screen and paste ) of the search on the official Zenit Hotels website and then the one in the channel you have seen the most economical price.
The screenshot should contain the following information:
- Hotel’s name
- ONLINE channel operator
- Check-in and check-out dates
- Room type, price (Euro), board and booking conditions (cancellation policy)
- Date and time at which the disparity has been seen
VERY IMPORTANT: Go ahead until the last step of the reservation but DO NOT finish it.
The price of the disparity must be shown bookable to be valid, i.e. the screenshot of the last step (where the personal details are requested) must be sent.
The best available rate commitment will not be applied to previous reservations.
be able to apply the same rate, send this information to reservas@zenithoteles.com or phone 912 182 028
If the form is correct and the difference is verified, ZENIT HOTELS will send you a communication confirming the new rate, which will take immediate effect.
The Best Online Price Guarantee will only be applied to private customer bookings, under no circumstances to confidential rates or other rates which fall within special programs – such as package tour programs.
No additional discounts (Zenit Club, groups, etc.) will be applied to the final improved price.
All those sites lacking online booking confirmation will be excluded. Zenit Hotels is firmly committed to the subject of personal data protection, thereby your personal data will not be passed to any organization without your prior consent.
